Welcome


"training your staff to close more sales opportunities"

Do you need to increase sales?
Do you need to increase conversion rates from enquiries?
Do you need to present the very best in KBB proposals and ensure that you
close your sales and negotiate effectively?

Then these courses can help you and your staff maximise on the sales opportunities. Please have a look through the course content and decide which courses will best suit your needs or I can tailor make a course for you selecting modules that you wish to include.   You can download a booking form HERE

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"training courses for sales and customer care"


training for sales and customer care

I have always enjoyed sharing my experiences with others and passing on tried and trusted methods which enable and empower. Equally I firmly believe that my delegates already know the answers and my role is to facilitate their learning in an enjoyable and memorable way.

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NTG training courses

"The interaction of the group was good and we all shared common sales challenges"
Connaught Kitchens delegate

  

My one day sales and Customer Care course is approved by the National Training Group (NTG) and CITB (Construction Skills)

I have run successful sales training courses for major international corporations including Whirlpool, Maytag, Merloni and Trust House Forte Hotels. I promise an interactive day’s training which can lead to increased Customer Satisfaction thereby increasing sales and profitability.

You can download a booking form HERE


next courses




 

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September

Sales and Negotiation for KBB industry

Whirlpool
Croydon
15thSeptember
 sales presentation techniques closing the sale recognising buying signals negotiation techniques

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Join us

"Very well presented and provided interest throughout the whole day"
DMG delegate



Unlock Potential
EmpowerYour Employees

whirlpool training course

Happy faces result from Whirlpool's latest training course

Training for KBB industry

Held at the Whirlpool Training Centre Croydon on 2nd March and tutored by Graham Hayden, a special award was made for the 400th KBB delegate that has attended Graham’s courses over the last 4 years which was won by Gary Sparks of HKS.
Other delegates included representatives from In-toto, KCA, Altringham Kitchen Centre and Elements Kitchens.

 

"I was delighted to be announced as the 400th Delegate on your thoroughly useful course, and I look forward to putting my “3 Pees” into practice to be prepared at all stages of the sales process." Gary Sparks - HKS

"Just a quick line to say thank you for the course yesterday. I really enjoyed the format and can't wait to put new skills into operation!"
Tessa Blekinsopp - In-toto Kitchens

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